VoteCivic

Questions campaigns ask us.

Straight answers about getting started, money and compliance, the field, and your data.

Getting started

Is VoteCivic for large or small campaigns?

Both. VoteCivic was built for local and down-ballot campaigns after the founder's mom ran for office and there was nothing for the everyday citizen who wants to run. He ended up building a campaign operating system far more powerful than the existing campaign software tools. As a result, VoteCivic fits races from city council to Congress. Start with what you need most right now, whether that's knocking doors, taking donations, or keeping up with filing dates. Try the rest whenever you're ready. It's one complete system from the start, priced less than the individual parts offered by today's tools.

Can we switch platforms in the middle of a cycle?

Yes. We enter the reports you've already filed so your cash on hand is right from day one. Your bank connects directly, payment processor exports import as they are, and your voter file loads from a spreadsheet.

How do we get a list of all our voters?

A voter list is every registered voter in your district with the details your field team needs to find them. Answer a few quick questions about how many people you want to reach, where, and any demographics you're interested in. VoteCivic shows you the cost before you decide, then loads the list into your field tools for you. If you already have a list, we'll load it and add map locations if they're missing.

Can a consultant run multiple campaigns on one account?

Yes. One login covers every campaign you work on, and you switch between them in a click. Each campaign sets your access separately, so you can manage one race and only view another if you prefer. Your calendar can show other campaigns' shifts in full, as busy time only, or not at all. Each campaign's data stays separate from the others.

Money and compliance

Does VoteCivic file our reports for us?

VoteCivic prepares the official filing file in the format your jurisdiction requires, and your treasurer reviews it and submits it. That's by design. The treasurer is legally responsible for the report, so they should be the one who sends it. With VoteCivic, sending it takes a few clicks rather than an evening of hunting, copying and pasting.

VoteCivic checks for problems like missing donor details or over-limit gifts as transactions come in, not the night before the deadline. That way the treasurer can resolve each one, or record why it's fine, while the information is fresh. Nothing reaches a regulator without your treasurer's sign-off, and every report has its evidence attached in case anyone asks later.

Can we use our own bank and payment processor data?

Yes. Connect your bank and transactions arrive daily, with a refresh button when you need today's numbers before a deadline. Processor and bank exports import as they are, with no reformatting. See what came in before anything is saved. Re-uploads are caught as duplicates, and you can undo a whole import if something looks wrong.

Can I refund an over-the-limit donation?

Every treasurer knows refunding a donor who went over the limit is a pain, so VoteCivic prevents it from happening to begin with. When someone donates online, VoteCivic totals everything that donor has already given and checks the new gift against your jurisdiction's limit before the card is charged. If the gift would go over, it's blocked, and the attempt is saved as a lead so you can follow up. The same process runs when you enter a check or cash gift, and again when you prepare a report. A payment processor alone can't do this because it doesn't know what the donor has already given.

Field

Does the app work without cell service?

Yes. Canvassers keep working when the signal drops. Conversations and survey answers save on the phone and sync on their own when service returns. Each stretch without signal can run about an hour, and the clock resets once the phone reconnects. If something can't be saved, the app tells the canvasser so they can note it on their own.

How do we know the doors were really knocked?

Door counts come from conversations logged, not from a number the canvasser reports. A shift can't start until the canvasser is near their turf. You can watch the team move on a live map, and VoteCivic flags no-shows and canvassers who fall well below the campaign average.

Data and pricing

Is our data shared with other campaigns?

No. Each campaign's data is kept separate from every other campaign's, so campaigns in the same race with the same voters can't benefit from your work. Nothing your campaign enters is visible to anyone outside it.

Who owns our data, and can we take it with us?

Your campaign owns your data. Every financial change is recorded and kept. If you ever leave, you get a full export of your data.

How is VoteCivic priced?

Every capability comes with the subscription. Some services, like voter data, text messages and payment processing, involve other vendors. Those are billed as you use them, and you always see the cost before you commit. Early access pilot pricing is available now. Contact us for details.

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